Privacy Policy

1.1. Information You Provide:

• Name, email address, company name, and job title when you fill out contact forms
• Information you provide during sales calls or meetings
• Communications you send us

1.2. Automatically Collected Information:

• IP address, browser type, operating system
• Pages visited, time spent, referring URLs
• Device information and cookies (see our Cookie Policy)

We use your information to:

• Respond to your inquiries and provide requested services
• Communicate about our services and updates
• Improve our website and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

For users in the European Economic Area, we process your data based on:

• Consent: When you submit contact forms
• Legitimate Interest: To respond to inquiries and improve our services
• Legal Obligation: To comply with applicable laws

We do not sell your personal data. We may share information with:

• Service Providers: Hosting, analytics, and communication tools (e.g., AWS, Google Analytics)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger or acquisition

Your data may be transferred to and processed in:

• Singapore: Where our company is incorporated
• United States: Where our service providers (LLM APIs, cloud infrastructure) are located

We ensure appropriate safeguards (Standard Contractual Clauses, adequacy decisions) are in place for international transfers.

We retain your personal data only as long as necessary:

• Contact form submissions: 2 years
• Marketing communications: Until you unsubscribe
• Legal obligations: As required by Singapore law

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict or object to processing
• Data portability
• Withdraw consent

To exercise these rights, contact us at privacy@altyrise.com.

We implement technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments.

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

We may update this Privacy Policy. We will notify you of material changes by posting the updated policy on this page.

For privacy-related inquiries:

• Data Protection Officer
• HIGHRISE SOFTWARE PTE. LTD.
• 216 JOO CHIAT ROAD, #02-16, SOHO LIFE
• SINGAPORE 427483
• Email: privacy@altyrise.com

For Singapore PDPA inquiries, you may also contact the Personal Data Protection Commission (PDPC).